Privacy Policy

At PetWings, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, or contact us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information (name, email address, phone number)

  • Shipping details (pickup/drop-off address, recipient name)

  • Pet information (breed, age, medical requirements)

  • Payment information (via secure third-party processors)

  • Website usage data (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

  • Provide and manage pet transport services

  • Communicate with you about your booking

  • Send confirmations, updates, and important notices

  • Improve our services and website

  • Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, drivers)

  • Government or legal authorities if required by law

  • Pet delivery partners or agents involved in your service

All third parties are required to respect your data and use it only for agreed purposes.

4. Data Security

We take reasonable steps to protect your personal information using:

  • SSL encryption

  • Secure databases

  • Limited access to data by authorized personnel only

However, no internet transmission is 100% secure. We encourage users to be cautious online.

5. Your Rights

You have the right to:

  • Access or correct your personal data

  • Request deletion of your data (unless legally required to keep it)

  • Opt out of marketing emails at any time

To exercise these rights, contact us at: info@petwings.org

6. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here, and your continued use of our site means you accept the updated terms.

8. Contact Us

If you have any questions about this policy, reach out to us at:
📧 info@petwings.org

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